Contact Us

How to reach us

We are a small team and we answer our own email. There is no ticket system and no chatbot — a person reads what you send. Using the right address below gets your message to the right place faster.

If you are not sure which applies, write to support@pokkygame.com and we will route it internally.

Reporting a problem with a game

Bug reports are genuinely welcome, and the more specific they are the faster we can fix them. If something is broken, please tell us:

• The name of the game and, if relevant, the level number.
• What you expected to happen, and what happened instead.
• What you were doing immediately before it went wrong the exact sequence matters more than anything else.
• Your browser and device (for example, Chrome on Windows, or Safari on an iPhone).
• A screenshot or short screen recording, if you can capture one.

Privacy and data requests

To exercise a data protection right — access, correction, erasure, objection, portability, or opting out of the sharing that happens through advertising cookies — email privacy@pokkygame.com and describe what you would like us to do.

Our Grievance Officer, appointed under India’s Digital Personal Data Protection Act, 2023, can be reached at the same address. The full detail of what we hold and how to exercise each right is in our Privacy Policy.

One practical note: because we do not operate user accounts, we usually hold nothing that can be linked to you personally. If that is the case we will tell you plainly rather than ask you for extra identifying information we have no use for.

Copyright and takedown notices

If you own rights in material you believe appears on this site without permission, send a notice to dmca@pokkygame.com. We treat these as a priority and aim to acknowledge within two business days.

Your notice needs to include specific information for us to act on it. The required elements, and the counter-notice procedure, are set out in our DMCA and Copyright Policy.

Press, partnerships and licensing

Licensing our games

Every game on this site was built in-house, so we are free to licence them. If you would like to feature one on your own site, in an app or at an event, write to legal@pokkygame.com with the game, the placement and the audience you have in mind.

Advertising and media

For advertising enquiries, press questions or anything requiring a comment on the record, use legal@pokkygame.com.

Security disclosures

If you have found a security vulnerability, please report it privately to support@pokkygame.com with “Security” in the subject line rather than disclosing it publicly. We will confirm receipt, keep you updated while we fix it, and credit you if you would like us to.

What we cannot help with

To save you time, a few things fall outside what we can do:

• Restoring lost progress. Game saves live only in your browser’s local storage. If it has been cleared, we have no copy and cannot recover it.
• Account or password problems. The site has no accounts. If you have received a message claiming to be a Pokky Game account notice, it did not come from us — please forward it to support@pokkygame.com.
• Purchases or refunds. Everything here is free and we never take payment. If you have been charged by someone claiming to represent us, tell us so we can act on it.
• Disputes with advertisers. Ads are served by third parties. If a specific advertisement is misleading or inappropriate, send us a screenshot and we will report it to the network.